Staff polite very professional service video update and great courtesy car

Clear policy on inc costs before service, so no nasty surprises.

Customer satisfaction is focused.

Fast efficient and friendly service.

The complimentary vehicle check video is excellent

I always receive good customer service

Professional service

All my items were addressed and I was warmly welcomed, despite being a new client.

Always a great experience as you would expect from BMW.

Kept us informed throughout

I got the car and the deal I wanted

Stuart (and Chris in the first instance) provided outstanding service with a personalised approach. In all events we (my wife and I) were treated with respect from the lady on reception to the salesmen to the lad who bought us a coffee