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Did what they said. Good courtesy car.
The staff were very nice and showed a lot of professionalism
Very satisfied with staff, very supportive found Adam in parts department very very helpful really nice fella.
Job done on time and all my queries and questions answered to my satisfaction.
Work was carried out exactly on time and in well-documented detail.
because at Rustington you are treated the same regardless to how long you have owned your car
Very efficient and professional!
Very efficiently carried out and the vehicle became available to me again ahead of schedule. Well done. Obviously not cleaned or valeted due to Covid restrictions but I was pleased to receive a voucher for this to be done at a later date.
Service was as always excellent. COVID-19 precautions in place were clear and concise and made you feel safe in the environment
staff up to the usual high standard
Service given under warranty with no quibble. Excellent loan car. No charge whatsoever.
efficienly booked and carried out
Clean, safe, environment. Welcoming, professional, staff. Clear communication. Efficient workflow.
A much quicker job than initially expected and i was able to get an appointment to have the work done really quickly too
I've recently changed from the Brighton unit to the Worthing unit and I found this much more convenient and efficient and shall continue to use this unit in future for servicing and choosing a replacement vehicle
I was very impressed with the precautions taken against Covid 19, and the team were still able to deliver very good customer service.
Courteous, efficient and prompt service
Job completed on time, and no problems.
Kept me updated on the progress of my car.
Easy to book online, followed up with phone call from BMW to check requirements. Dropped car off easily with drive-in service. Price agreed at start (MOT and oil service).
The system was efficient especially given the current situation.
The service was carried out quickly and efficiently.
Fantastic service yet again, even completed ahead of the agreed time
Please see above
Service advisor Graham Larkins He is absolutely outstanding and gives over and above what is required. I always am made to feel special. Fantastic!
As above but also reasonable value for money for the work undertaken
No problems at all
Process was easy, drop off the keys, wait fir phone call, pay up .. collect car.
Felt like everyone was doing their bit in these crazy times , so was felt that it was safe to bring my car in for its routine service. It's difficult getting the right balance between customer service and safety for everybody concerned so I am happy.
No problems at all. The vehicle was ready at the time requested
Fast and efficient, shame the car wasn't cleaned because of COVID, probably won't use the voucher, so many must of been handed out with not enough time to wash every car.
Everything was planned and executed very well
very very happy with all aspects
The service was performed quickly and I received a phone call when the car was ready. In addition, I also received a voucher for a car wash, as the usual washing and vac was suspended due to Covid.
Very pleased with the service and communication provided.
All work to a high standard as always
Very pleased extremely easy to deal with
Everything during the purchase and delivery of the car was entirely satisfactory.
Our salesman was excellent, very helpful and the whole transaction completed in three days
Excellent throughout the process ,always a brilliant experience.
Very pleased with my purchase
It felt a little odd this time having to wear a mask due to Covid so I was in a rush to get out really, but as always the service was exceptional.
Sean was great
Service and support has been exceptional
Friendly, professional, accommodating and knowledgable and delivered to their promises; everything you would want a manufacturer centre.