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Service advisor Graham Larkins He is absolutely outstanding and gives over and above what is required. I always am made to feel special. Fantastic!
No problems at all
As above but also reasonable value for money for the work undertaken
Process was easy, drop off the keys, wait fir phone call, pay up .. collect car.
Felt like everyone was doing their bit in these crazy times , so was felt that it was safe to bring my car in for its routine service. It's difficult getting the right balance between customer service and safety for everybody concerned so I am happy.
No problems at all. The vehicle was ready at the time requested
Fast and efficient, shame the car wasn't cleaned because of COVID, probably won't use the voucher, so many must of been handed out with not enough time to wash every car.
Everything was planned and executed very well
very very happy with all aspects
The service was performed quickly and I received a phone call when the car was ready. In addition, I also received a voucher for a car wash, as the usual washing and vac was suspended due to Covid.
Very pleased with the service and communication provided.
Very pleased extremely easy to deal with
All work to a high standard as always
Work completed as required, helpful video and good value for main dealer work.
Just came for an mot but quick booking done while we waited with a cup of coffee excellent service
Very convenient to be able to get the car serviced and M o T tested at the same place - also, an excellent loan car was provided for the day.
Everything went very well
Work done quickly and covered by service plan.
No problems everyone was so helpful
From beginning to end bmw kept me updated and were very professional
excellent service in all aspects
Really happy with customer service
My problem was dealt with very professionally
My car had a through health,mot and excellant clean.
Every need was taken care of and I felt like a very valued customer
Work was carried out as agreed and ahead of schedule (which could have been a problem if I had been busy). Also a good value service plan was offered.
All done without any questions or problems
Had no problems whatsoever.All very good
Service and support has been exceptional
Friendly, professional, accommodating and knowledgable and delivered to their promises; everything you would want a manufacturer centre.
All reception staff friendly and helpful and a lovely atmosphere in the showroom. I never felt rushed during my time ordering my car and the handover
Alex was great, always on hand to answer any questions and if he didn't know the answer he found out and got back to me
Never felt pushy and was always so friendly and helpful in the branch. Great team.
I was really satisfied with the experience. Matt was very knowledgeable on all the different options available to me. I felt i received a very fair package and the experience was great.
Excellent. Very welcoming, clean environment, well laid out.
All questions answered and not pushy in any way
The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.