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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Easy to schedule and drop off the car. I was told it would take 90 minutes and that was achieved

Service

Good feedback, I liked the video of my car, and all completed on time.

Service

Service visit carried out with professionalism and although a warranty part needed to be ordered, a loan car was supplied without any hesitation. Very impressed!

Service

No problems

Service

Professional. Friendly. Not overly expensive. And they washed my car too

Service

Everything was done on time and the clean car ready for me when expected

Service

All the service folks are great Stephen and Lawrence v good and try to be fair at all times. Car failed MOT on wheel and they fixed it quick and car was immaculate when I got it back

Service

Very well looked after, top quality customer service, in particular main reception staff really stand out.

Service

Staff friendly and work completed within time limit set

Service

Nice people, couldn't be more helpful. Love the drive through facility.

Service

Very easy and happy with service specially with what is going on with COVID-19

Service

A good outcome bearing in mind previous circumstances

Service

A good,helpful response as well as efficient

Service

All went well. Good communication

Service

Everything went according to plan. I was kept informed throughout the process and the work was completed on time and to my complete satisfaction.

Service

fast and friendly

Service

Excellent service

Service

All went well.

Service

100% delivery

Service

Good service end to end

Service

Completed on time. Friendly staff.

Service

Overall we are happy with the service received.

Service

car always comes back nice and clean

Service

Exemplary performance by everybody involved

Service

I had to take the car in for a air leak in the tyre. The valve was replaced about 4 months ago and I suspected it was due to this. But I didnt expect you to just fix it without like charging me a penny (or I was worried I would get charged)

Service

In these difficult times chandlers are on the ball with all the rules

Service

Everything completed as stated and very helpful

Service

Clear policy on inc costs before service, so no nasty surprises.

Service

Staff polite very professional service video update and great courtesy car

Service

Fast efficient and friendly service.

Service

Customer satisfaction is focused.

Service

The complimentary vehicle check video is excellent

Service

I always receive good customer service

Service

Professional service

Service

Always a great experience as you would expect from BMW.

Service

All my items were addressed and I was warmly welcomed, despite being a new client.

Service

Kept us informed throughout

Service

The Chandlers sales person was great - we spoke in terms that i was happy with and he kept me updated on all aspects of the deal. I specified the configuration & he sourced & managed the process. The handover was dramatic and my wife enjoyed that!

Sales

Collection was by appointment. Vehicle was ready on time & valeted to a high standard. All admin was smooth & well explained.

Sales

So good, we bought 2 new cars from you.

Sales

Very smooth transaction in friendly environment

Sales

Matt at BMW Worthing was excellent - extremely responsive and helpful. He understood our needs and requirements. He went above and beyond to look after us. Very impressed.

Sales

Everything was done with the up most professional approach by both Kevin and Bob

Sales

I got the car and the deal I wanted

Sales

Stuart (and Chris in the first instance) provided outstanding service with a personalised approach. In all events we (my wife and I) were treated with respect from the lady on reception to the salesmen to the lad who bought us a coffee