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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All done without any questions or problems

Service

Had no problems whatsoever.All very good

Service

Made welcome on arrival and dealt with in a professional and courteous manner

Service

No delays, hassle free

Service

All done as expected

Service

You always do "what it says on the label"

Service

The whole process of booking an appointment, being able to wait while the work was done and collecting the car afterwards was smooth as silk. The staff were businesslike and courteous. The Covid safety arrangements were clear and adhered to.

Service

Service done to time

Service

Completed service as asked and by 3pm. Cleaned car.

Service

i cannot fault the service

Service

Mark Fisher made it his personal concern to manage the work to my car and keep me fully advised at all times.

Service

WILL AND THE TEAM HAVE DONE WELL

Service

Always professional and treated very well.

Service

Good all round experience.

Service

No issues

Service

Professional and competent without any fuss.

Service

Excellent service

Service

Very friendly service

Service

Having purchased my current vehicle from Chandler's, it is pleasing to see that the Service Dept also provides a high degree of professionalism in customer dealings.

Service

Great service

Service

Easy drive in, efficient and pleasant staff, well informed

Service

Quick check in. Car cleaned and ready at time promised.

Service

Good feedback, I liked the video of my car, and all completed on time.

Service

Easy to schedule and drop off the car. I was told it would take 90 minutes and that was achieved

Service

Service visit carried out with professionalism and although a warranty part needed to be ordered, a loan car was supplied without any hesitation. Very impressed!

Service

Professional. Friendly. Not overly expensive. And they washed my car too

Service

No problems

Service

Everything was done on time and the clean car ready for me when expected

Service

All the service folks are great Stephen and Lawrence v good and try to be fair at all times. Car failed MOT on wheel and they fixed it quick and car was immaculate when I got it back

Service

Nice people, couldn't be more helpful. Love the drive through facility.

Service

Very well looked after, top quality customer service, in particular main reception staff really stand out.

Service

Staff friendly and work completed within time limit set

Service

Very easy and happy with service specially with what is going on with COVID-19

Service

A good outcome bearing in mind previous circumstances

Service

A good,helpful response as well as efficient

Service

All went well. Good communication

Service

All went well.

Service

Excellent service

Service

fast and friendly

Service

100% delivery

Service

Good service end to end

Service

Everything went according to plan. I was kept informed throughout the process and the work was completed on time and to my complete satisfaction.

Service

Completed on time. Friendly staff.

Service

Overall we are happy with the service received.

Service

car always comes back nice and clean

Service

Exemplary performance by everybody involved

Service

I had to take the car in for a air leak in the tyre. The valve was replaced about 4 months ago and I suspected it was due to this. But I didnt expect you to just fix it without like charging me a penny (or I was worried I would get charged)

Service

In these difficult times chandlers are on the ball with all the rules

Service

Everything completed as stated and very helpful

Service

The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.

Sales

Delivery of the new car to Chandlers was quick, and the turnaround time very quick. New car was immaculate as expected. We had a very good experience.

Sales

The attention and service from Stuart Adsett and the staff at Chandlers Worthing was exemplary.

Sales

The Chandlers sales person was great - we spoke in terms that i was happy with and he kept me updated on all aspects of the deal. I specified the configuration & he sourced & managed the process. The handover was dramatic and my wife enjoyed that!

Sales

Collection was by appointment. Vehicle was ready on time & valeted to a high standard. All admin was smooth & well explained.

Sales

So good, we bought 2 new cars from you.

Sales

Very smooth transaction in friendly environment

Sales

Matt at BMW Worthing was excellent - extremely responsive and helpful. He understood our needs and requirements. He went above and beyond to look after us. Very impressed.

Sales

Everything was done with the up most professional approach by both Kevin and Bob