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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service advisor Graham Larkins He is absolutely outstanding and gives over and above what is required. I always am made to feel special. Fantastic!

Service

No problems at all

Service

As above but also reasonable value for money for the work undertaken

Service

Excellent

Service

Process was easy, drop off the keys, wait fir phone call, pay up .. collect car.

Service

Felt like everyone was doing their bit in these crazy times , so was felt that it was safe to bring my car in for its routine service. It's difficult getting the right balance between customer service and safety for everybody concerned so I am happy.

Service

No problems at all. The vehicle was ready at the time requested

Service

Fast and efficient, shame the car wasn't cleaned because of COVID, probably won't use the voucher, so many must of been handed out with not enough time to wash every car.

Service

Everything was planned and executed very well

Service

very very happy with all aspects

Service

The service was performed quickly and I received a phone call when the car was ready. In addition, I also received a voucher for a car wash, as the usual washing and vac was suspended due to Covid.

Service

Very pleased with the service and communication provided.

Service

Very pleased extremely easy to deal with

Service

All work to a high standard as always

Service

Work completed as required, helpful video and good value for main dealer work.

Service

Just came for an mot but quick booking done while we waited with a cup of coffee excellent service

Service

Very convenient to be able to get the car serviced and M o T tested at the same place - also, an excellent loan car was provided for the day.

Service

Everything went very well

Service

Work done quickly and covered by service plan.

Service

Good service

Service

As above

Service

No problems everyone was so helpful

Service

From beginning to end bmw kept me updated and were very professional

Service

Very satisfied

Service

excellent service in all aspects

Service

Really happy with customer service

Service

Job done

Service

My problem was dealt with very professionally

Service

Great service

Service

My car had a through health,mot and excellant clean.

Service

Every need was taken care of and I felt like a very valued customer

Service

Work was carried out as agreed and ahead of schedule (which could have been a problem if I had been busy). Also a good value service plan was offered.

Service

All done without any questions or problems

Service

Had no problems whatsoever.All very good

Service

Service and support has been exceptional

Sales

Friendly, professional, accommodating and knowledgable and delivered to their promises; everything you would want a manufacturer centre.

Sales

All reception staff friendly and helpful and a lovely atmosphere in the showroom. I never felt rushed during my time ordering my car and the handover

Sales

Alex was great, always on hand to answer any questions and if he didn't know the answer he found out and got back to me

Sales

Never felt pushy and was always so friendly and helpful in the branch. Great team.

Sales

I was really satisfied with the experience. Matt was very knowledgeable on all the different options available to me. I felt i received a very fair package and the experience was great.

Sales

Excellent. Very welcoming, clean environment, well laid out.

Sales

All questions answered and not pushy in any way

Sales

The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.