Service advisor Graham Larkins He is absolutely outstanding and gives over and above what is required. I always am made to feel special. Fantastic!

No problems at all

As above but also reasonable value for money for the work undertaken

Excellent

Process was easy, drop off the keys, wait fir phone call, pay up .. collect car.

Felt like everyone was doing their bit in these crazy times , so was felt that it was safe to bring my car in for its routine service. It's difficult getting the right balance between customer service and safety for everybody concerned so I am happy.

No problems at all. The vehicle was ready at the time requested

Fast and efficient, shame the car wasn't cleaned because of COVID, probably won't use the voucher, so many must of been handed out with not enough time to wash every car.

Everything was planned and executed very well

very very happy with all aspects

The service was performed quickly and I received a phone call when the car was ready. In addition, I also received a voucher for a car wash, as the usual washing and vac was suspended due to Covid.

Very pleased with the service and communication provided.

Very pleased extremely easy to deal with

All work to a high standard as always

Work completed as required, helpful video and good value for main dealer work.

Just came for an mot but quick booking done while we waited with a cup of coffee excellent service

Very convenient to be able to get the car serviced and M o T tested at the same place - also, an excellent loan car was provided for the day.

Everything went very well

Work done quickly and covered by service plan.

Good service

As above

No problems everyone was so helpful

From beginning to end bmw kept me updated and were very professional

Very satisfied

excellent service in all aspects

Really happy with customer service

Job done

My problem was dealt with very professionally

Great service

My car had a through health,mot and excellant clean.

Every need was taken care of and I felt like a very valued customer

Work was carried out as agreed and ahead of schedule (which could have been a problem if I had been busy). Also a good value service plan was offered.

All done without any questions or problems

Had no problems whatsoever.All very good

Service and support has been exceptional

Friendly, professional, accommodating and knowledgable and delivered to their promises; everything you would want a manufacturer centre.

All reception staff friendly and helpful and a lovely atmosphere in the showroom. I never felt rushed during my time ordering my car and the handover

Alex was great, always on hand to answer any questions and if he didn't know the answer he found out and got back to me

Never felt pushy and was always so friendly and helpful in the branch. Great team.

I was really satisfied with the experience. Matt was very knowledgeable on all the different options available to me. I felt i received a very fair package and the experience was great.

Excellent. Very welcoming, clean environment, well laid out.

All questions answered and not pushy in any way

The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.