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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Efficient,good service

Service

The MOT was done while I waited

Service

Very satisfied as everything was sorted

Service

The car was given a pre MOT inspection and the MOT was carried out followed by an inside and out clean.

Service

Everything was taken care of in a most efficient way.

Service

Excellent customer service

Service

Excellent communication throughout

Service

Very efficient service.

Service

Steve the after sales manager was brilliant.

Service

Premium brand offering premium products and service

Service

Well organised and friendly staff

Service

The whole process was easy and efficient

Service

Simon was really attentive and friendly. Asset to your team.

Service

Good service. Prompt and efficient.

Service

Quick and efficient

Service

Everyone at the Service Department was friendly and helpful, and sorted the problem out without fuss.

Service

Excellent

Service

Couldn't do enough to help

Service

Generally good

Service

Great job, good customer service, better price than expected and the next model up as a loan car so great job!!

Service

Confidence in engineers.

Service

PROMPT, FAULTLESS

Service

Everyone worked very hard to sort the issues out with our car - it took longer than expected and we were give a courtesy car at no extra cost to us- the Team at chandlers go above and beyond.

Service

The lady I dealt with was pleasant and polite, but I wouldn't expect anything less from BMW. She informed me what was wrong with the car and advised accordingly what I needed to do.

Service

Because the cars and the service does what it says on the can.

Service

Friendly efficient service, so yes very satisfied.

Service

The staff were friendly and the process was easy. The mechanic working on the car sent me a video as he had done a 'health' check which was helpful.

Service

No problems or hassle

Service

Quick to let me know issues, very good and communicating clearly what has been agreed re: work to be done

Service

Everything went perfectly

Service

BMW service is second to none

Service

No faults very attentive staff and efficient service

Service

Easy to organise the workshop visit for an advised update. Quick and efficient on the day.

Service

They kept me informed about the progress of the work on my car, arranged a like for like hire car, I could drop the hire car back to bmw when I went to pick my car up. All in all great service

Service

Polite and helpful people plus a very good service

Service

Service experience was fine.

Service

No problems with any of the scheduled activities

Service

Nothing was too much for the service team. Very efficient and friendly, and when I had a query over my warranty it was resolved without fuss.

Service

happy with my experience with the visit to the garage

Service

Staff very polite and welcoming. Able to wait for service to be completed. Like the video inspection of my vehicle.

Service

Straightforward, easy service.

Service

Jade was 1st rate and went above and beyond standard customer service level!

Service

Flexible with my collection requirements and I felt I could trust you

Service

Two service items, both very satisfactory. Particular thanks to Graham Larking.

Service

Very helpful, courteous and friendly.

Service

Great service centre and very helpful staff - will use again

Service

Made you fill like one of the family

Service

Fast, efficient, communicative and effective within a state of the art facility - well done!

Service

Friendly staff and a very professional service. Always a pleasure to visit there.

Service

Professional, courteous, welcoming

Service

professionaly done

Service

Kept me informed on the problems with the progress on the vehicle.

Service

Everthing went well - no hitches - no problems.

Service

Again helpful friendly staff

Service

Efficient service, very friendly and approachable staff.

Service

Car provided by bmw and easy change over

Service

Well looked after.

Service

They did everything they promised even though they had to fit my car in.

Service

Both cars' MOTs were dealt with positively...technical comments explicit, video was an unexpected asset .

Service

All the team that I spoke to were courteous , knowledgable and extremly helpful from the first point of contact , the receptionist , onwards

Sales

Because Alex Hoad at Worthing Chandlers took very good care of my needs . He was quick to respond if I had queries and he proactively provided me with updates on progress

Sales

Everything was very straightforward and the salesman was truly exceptional.

Sales

I found the whole experience easy and precise.

Sales

High levels of customer service. No pressurised sales pitch. All queries dealt with in a timely fashion. My salesperson was very knowledgeable and was able to answer queries competently and accurately (I didn't feel like I was being fed duff info)

Sales

I was kept up to date on a regular basis concerning the delivery details of my new car.

Sales

Good communication and advice

Sales

Car was ahead of schedule and I was kept updated.

Sales

Overall we had tried other brands such as Audi and VW and the standard of the staff did not match up to the level of service and personal requirements I needed for the after sales and also how Chandlers made us feel very welcome the other dealership.

Sales

Excellent service by Chris Dunford and the team.

Sales

My sales man and dealer principle were kind, helpful and gave me a great deal.

Sales

James was very professional but very friendly. From the first step into the showroom till to the handover and after. He was very helpfull and kept us informed at all times. We Would not hesitate to recommend him to anyone

Sales

All promises were made

Sales

The sales executive, Warren was helpful and knowledgeable and gave me the confidence to make the right choice for my needs

Sales

Nothing was to much trouble, if I had an issue, it was dealt with straight away.

Sales

Brilliant service from Stuart at Rustington

Sales

I always deal with Warren Baker whenever possible and he always gives me professional friendly service.

Sales

No concerns. Everyone was really warm and friendly.

Sales

Sean was really helpful in assisting me with my choice of model and even the colour.

Sales

I got the car I wanted, funded the way I wanted, delivered when I wanted.

Sales

Salesman kept me fully in touch. He was informed about the details of the product and handled the very long delay well.