Easy to schedule and drop off the car. I was told it would take 90 minutes and that was achieved
Good feedback, I liked the video of my car, and all completed on time.
Service visit carried out with professionalism and although a warranty part needed to be ordered, a loan car was supplied without any hesitation. Very impressed!
Professional. Friendly. Not overly expensive. And they washed my car too
Everything was done on time and the clean car ready for me when expected
All the service folks are great Stephen and Lawrence v good and try to be fair at all times. Car failed MOT on wheel and they fixed it quick and car was immaculate when I got it back
Very well looked after, top quality customer service, in particular main reception staff really stand out.
Staff friendly and work completed within time limit set
Nice people, couldn't be more helpful. Love the drive through facility.
Very easy and happy with service specially with what is going on with COVID-19
A good outcome bearing in mind previous circumstances
A good,helpful response as well as efficient
All went well. Good communication
Everything went according to plan. I was kept informed throughout the process and the work was completed on time and to my complete satisfaction.
Completed on time. Friendly staff.
Overall we are happy with the service received.
car always comes back nice and clean
Exemplary performance by everybody involved
I had to take the car in for a air leak in the tyre. The valve was replaced about 4 months ago and I suspected it was due to this. But I didnt expect you to just fix it without like charging me a penny (or I was worried I would get charged)
In these difficult times chandlers are on the ball with all the rules
Everything completed as stated and very helpful
Clear policy on inc costs before service, so no nasty surprises.
Staff polite very professional service video update and great courtesy car
Fast efficient and friendly service.
Customer satisfaction is focused.
The complimentary vehicle check video is excellent
I always receive good customer service
Always a great experience as you would expect from BMW.
All my items were addressed and I was warmly welcomed, despite being a new client.
Kept us informed throughout
The Chandlers sales person was great - we spoke in terms that i was happy with and he kept me updated on all aspects of the deal. I specified the configuration & he sourced & managed the process. The handover was dramatic and my wife enjoyed that!
Collection was by appointment. Vehicle was ready on time & valeted to a high standard. All admin was smooth & well explained.
So good, we bought 2 new cars from you.
Very smooth transaction in friendly environment
Matt at BMW Worthing was excellent - extremely responsive and helpful. He understood our needs and requirements. He went above and beyond to look after us. Very impressed.
Everything was done with the up most professional approach by both Kevin and Bob
I got the car and the deal I wanted
Stuart (and Chris in the first instance) provided outstanding service with a personalised approach. In all events we (my wife and I) were treated with respect from the lady on reception to the salesmen to the lad who bought us a coffee
Chandlers Worthing
Rustington
