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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff very polite and welcoming. Able to wait for service to be completed. Like the video inspection of my vehicle.

Service

Straightforward, easy service.

Service

Jade was 1st rate and went above and beyond standard customer service level!

Service

Flexible with my collection requirements and I felt I could trust you

Service

Two service items, both very satisfactory. Particular thanks to Graham Larking.

Service

Very helpful, courteous and friendly.

Service

Great service centre and very helpful staff - will use again

Service

Made you fill like one of the family

Service

Fast, efficient, communicative and effective within a state of the art facility - well done!

Service

Friendly staff and a very professional service. Always a pleasure to visit there.

Service

professionaly done

Service

Professional, courteous, welcoming

Service

Kept me informed on the problems with the progress on the vehicle.

Service

Everthing went well - no hitches - no problems.

Service

Again helpful friendly staff

Service

Efficient service, very friendly and approachable staff.

Service

Car provided by bmw and easy change over

Service

Well looked after.

Service

They did everything they promised even though they had to fit my car in.

Service

Both cars' MOTs were dealt with positively...technical comments explicit, video was an unexpected asset .

Service

No complaints as usual. Helpful staff

Service

Great service with slick covid friendly set up

Service

I particularly like the drive in facility and the vehicle health check

Service

Best place I have ever taken my vehicle in over 20 years

Service

I like the professionalism of all the staff I have dealt with

Service

Booking was easy, check in efficient, collection swift.

Service

I had a very good professional experience in dealing with the BNW service personnel including during my last visit which was dealt with by Simon Toppin. The communication with me was always at a high level

Service

Told me everything that was going to happen

Service

Was happy from start to finish

Service

Very happy, James Gilllham was very helpful and it was nice having a conversation with someone who listed to what I wanted rather than trying to up-sell things that I didn't need.

Service

All done pleasantly swiftly and efficiently

Service

Overall very satisfied although the report I was e-mailed had incorrect tyre make and tread depth to one wheel

Service

All good

Service

Car serviced and MOT'd all good

Service

Great communication and great work

Service

Car was recalled, work was completed, and car was valeted and looked beautiful

Service

From start to finish Graham was brilliant to deal with and very fair when it came to payment time. Also enjoyed the 220D loan car,

Service

Work was completed on time and to a high standard with good communication throughout the day on updates

Service

no interior vacuum

Service

Great standard for service

Service

Detailed explanation of work through video and quality job

Service

I Drop the car in the Morning it was ready at 2 Pm, I received message and video showing the underneath the car and the Tyre records very explicit

Service

The car feels like new

Service

Informative, knowledgable and helpful staff

Service

Good communication and customer service

Service

Compared to other BMW centres this was by far the easiest and best service I have had.

Service

Efficient friendly and expert service

Service

Excellent completed well within time

Service

Simple straightforward procedure

Service

The issue was sorted quickly and I was keep in the loop at all times

Service

Personal and polite, competent and professional approach

Service

It was quick, efficient and completed on time.

Service

Great service / good staff / top facility

Service

Great friendly staff always helpful

Service

Overall level of service was excellent and informative

Service

Nothing to complain about

Service

Very satisfied.

Service

Can't do enough for you

Service

Simon is very professional and helpful.

Service

Easy and professional experience

Service

No issues car returned on time

Service

Very friendly and fantastic service received Special thanks to Steve Dove as well really goes above and beyond to ensure you leave a happy customer

Service

Very happy overall, Graham was extremely helpful

Service

Work completed in less time than anticipated at the previously quoted cost.

Service

Work carried out to agreed timetable.

Service

Simple easy no problems with good feedback

Service

Very very helpful could not fault the service slight little hick up but very quick to get sorted.... forever grateful

Service

The service was accomplished as I would have expected. I was seen straight away on my arrival and when I came to collect the car.

Service

My sales man and dealer principle were kind, helpful and gave me a great deal.

Sales

James was very professional but very friendly. From the first step into the showroom till to the handover and after. He was very helpfull and kept us informed at all times. We Would not hesitate to recommend him to anyone

Sales

All promises were made

Sales

The sales executive, Warren was helpful and knowledgeable and gave me the confidence to make the right choice for my needs

Sales

Nothing was to much trouble, if I had an issue, it was dealt with straight away.

Sales

Brilliant service from Stuart at Rustington

Sales

I always deal with Warren Baker whenever possible and he always gives me professional friendly service.

Sales

No concerns. Everyone was really warm and friendly.

Sales

Sean was really helpful in assisting me with my choice of model and even the colour.

Sales

I got the car I wanted, funded the way I wanted, delivered when I wanted.

Sales

Salesman kept me fully in touch. He was informed about the details of the product and handled the very long delay well.

Sales

Everything explained polite and helpful staff

Sales

The brand meets with all my requirements

Sales

Knowledgeable sales advisor. Kept informed of progress. Understood my requirements

Sales

I ordered the vehicle over the telephone, competing the paperwork on-line, which was very easy. I chose to collect the vehicle, which was a very smooth process at this dealership, with provided great customer service.

Sales

No issues with the paperwork or getting updates

Sales

Alex Hoad, Chandlers Worthing, was more than helpful,

Sales

Stuart Adsett and Matthew Robins were friendly, accommodating and extremely helpful.

Sales

Stuart Adsett was very professional, very informative and wouldn't hesitate to purchase another BMW THROUGH HIM