OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
216 ratings and 74 comments received in the last 90 days.
29 December 2021
Helpful & took time to get me the correct car for my needs
27 December 2021
As described above, the Sales Executive, Alex Hoad gave outstanding customer service throughout. He kept in touch with updates and, without doubt, kept me as a BMW customer.
27 December 2021
Salesperson was knowledgeable curteous and hlepful
11 December 2021
Everyone very efficient and the handover went very smoothly. Everything was explained to my satisfaction.
11 December 2021
I obtained the car I wanted when I wanted it at a time when cars were in short supply.
11 December 2021
Very accommodating to us given work pressures and never complained
10 December 2021
Fairly smooth process and I was kept well informed
08 December 2021
Wonderful sales person James gillham who was so helpful and kept us updated every step of the way.
07 December 2021
my sales man, B.wayman was very attentive , professional, friendly and really worked hard to make the purchase of the car go as smoothly as possible given the constraints that were put his way with certain software not being available
03 January 2022
Attentive, and responsive service work completed as requested, no problem.
02 January 2022
Hassle free.
01 January 2022
Booking, interaction, communication and final presentation all good.
01 January 2022
The actual work done was very satisfactory and beautifully washed
01 January 2022
Calm attentive service from interested staff
01 January 2022
No unnecessary additions to the bill.
01 January 2022
Car was returned spotless with work completed in good time - great facility to be able to work whilst waiting for the car - I also like the video health check - good to be able to visually see the condition of the car
26 December 2021
Booking was easy, the hire car arrangement was simple, the service was completed on time and the car was valeted, Vicky in service reception was very knowledgeable and everyone was helpful, I would not go anywhere else, well done.
18 December 2021
Very professional
15 December 2021
Very proffesional
29 December 2021
Really helpful no pressure good dolutions