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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Job done on time and all my queries and questions answered to my satisfaction.

Service

Work was carried out exactly on time and in well-documented detail.

Service

Very efficient and professional!

Service

because at Rustington you are treated the same regardless to how long you have owned your car

Service

Great service

Service

Very efficiently carried out and the vehicle became available to me again ahead of schedule. Well done. Obviously not cleaned or valeted due to Covid restrictions but I was pleased to receive a voucher for this to be done at a later date.

Service

Service was as always excellent. COVID-19 precautions in place were clear and concise and made you feel safe in the environment

Service

staff up to the usual high standard

Service

Service given under warranty with no quibble. Excellent loan car. No charge whatsoever.

Service

efficienly booked and carried out

Service

A much quicker job than initially expected and i was able to get an appointment to have the work done really quickly too

Service

Clean, safe, environment. Welcoming, professional, staff. Clear communication. Efficient workflow.

Service

I've recently changed from the Brighton unit to the Worthing unit and I found this much more convenient and efficient and shall continue to use this unit in future for servicing and choosing a replacement vehicle

Service

I was very impressed with the precautions taken against Covid 19, and the team were still able to deliver very good customer service.

Service

Courteous, efficient and prompt service

Service

Friendly people.

Service

Job completed on time, and no problems.

Service

Easy to book online, followed up with phone call from BMW to check requirements. Dropped car off easily with drive-in service. Price agreed at start (MOT and oil service).

Service

very satisfied

Service

Kept me updated on the progress of my car.

Service

The system was efficient especially given the current situation.

Service

The service was carried out quickly and efficiently.

Service

Fantastic service yet again, even completed ahead of the agreed time

Service

Please see above

Service

Service advisor Graham Larkins He is absolutely outstanding and gives over and above what is required. I always am made to feel special. Fantastic!

Service

Excellent

Service

As above but also reasonable value for money for the work undertaken

Service

No problems at all

Service

Process was easy, drop off the keys, wait fir phone call, pay up .. collect car.

Service

Felt like everyone was doing their bit in these crazy times , so was felt that it was safe to bring my car in for its routine service. It's difficult getting the right balance between customer service and safety for everybody concerned so I am happy.

Service

No problems at all. The vehicle was ready at the time requested

Service

Fast and efficient, shame the car wasn't cleaned because of COVID, probably won't use the voucher, so many must of been handed out with not enough time to wash every car.

Service

Everything was planned and executed very well

Service

very very happy with all aspects

Service

The service was performed quickly and I received a phone call when the car was ready. In addition, I also received a voucher for a car wash, as the usual washing and vac was suspended due to Covid.

Service

Very pleased with the service and communication provided.

Service

Very pleased extremely easy to deal with

Service

All work to a high standard as always

Service

Work completed as required, helpful video and good value for main dealer work.

Service

Just came for an mot but quick booking done while we waited with a cup of coffee excellent service

Service

Very convenient to be able to get the car serviced and M o T tested at the same place - also, an excellent loan car was provided for the day.

Service

Our salesman was excellent, very helpful and the whole transaction completed in three days

Sales

Excellent throughout the process ,always a brilliant experience.

Sales

Very pleased with my purchase

Sales

It felt a little odd this time having to wear a mask due to Covid so I was in a rush to get out really, but as always the service was exceptional.

Sales

Sean was great

Sales

Service and support has been exceptional

Sales

Friendly, professional, accommodating and knowledgable and delivered to their promises; everything you would want a manufacturer centre.