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No problems everyone was so helpful
From beginning to end bmw kept me updated and were very professional
excellent service in all aspects
Really happy with customer service
My problem was dealt with very professionally
My car had a through health,mot and excellant clean.
Work was carried out as agreed and ahead of schedule (which could have been a problem if I had been busy). Also a good value service plan was offered.
Every need was taken care of and I felt like a very valued customer
All done without any questions or problems
Had no problems whatsoever.All very good
Made welcome on arrival and dealt with in a professional and courteous manner
All done as expected
No delays, hassle free
You always do "what it says on the label"
The whole process of booking an appointment, being able to wait while the work was done and collecting the car afterwards was smooth as silk. The staff were businesslike and courteous. The Covid safety arrangements were clear and adhered to.
Completed service as asked and by 3pm. Cleaned car.
Service done to time
i cannot fault the service
Mark Fisher made it his personal concern to manage the work to my car and keep me fully advised at all times.
WILL AND THE TEAM HAVE DONE WELL
Always professional and treated very well.
Good all round experience.
Professional and competent without any fuss.
Very friendly service
Having purchased my current vehicle from Chandler's, it is pleasing to see that the Service Dept also provides a high degree of professionalism in customer dealings.
Easy drive in, efficient and pleasant staff, well informed
Quick check in. Car cleaned and ready at time promised.
Good feedback, I liked the video of my car, and all completed on time.
Easy to schedule and drop off the car. I was told it would take 90 minutes and that was achieved
Service visit carried out with professionalism and although a warranty part needed to be ordered, a loan car was supplied without any hesitation. Very impressed!
Professional. Friendly. Not overly expensive. And they washed my car too
Everything was done on time and the clean car ready for me when expected
All the service folks are great Stephen and Lawrence v good and try to be fair at all times. Car failed MOT on wheel and they fixed it quick and car was immaculate when I got it back
Staff friendly and work completed within time limit set
Very well looked after, top quality customer service, in particular main reception staff really stand out.
Nice people, couldn't be more helpful. Love the drive through facility.
All reception staff friendly and helpful and a lovely atmosphere in the showroom. I never felt rushed during my time ordering my car and the handover
Alex was great, always on hand to answer any questions and if he didn't know the answer he found out and got back to me
Never felt pushy and was always so friendly and helpful in the branch. Great team.
Excellent. Very welcoming, clean environment, well laid out.
I was really satisfied with the experience. Matt was very knowledgeable on all the different options available to me. I felt i received a very fair package and the experience was great.
All questions answered and not pushy in any way
The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.
Delivery of the new car to Chandlers was quick, and the turnaround time very quick. New car was immaculate as expected. We had a very good experience.
The attention and service from Stuart Adsett and the staff at Chandlers Worthing was exemplary.
Collection was by appointment. Vehicle was ready on time & valeted to a high standard. All admin was smooth & well explained.
The Chandlers sales person was great - we spoke in terms that i was happy with and he kept me updated on all aspects of the deal. I specified the configuration & he sourced & managed the process. The handover was dramatic and my wife enjoyed that!