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About Chandlers Worthing.

Our commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No problems everyone was so helpful

Service

From beginning to end bmw kept me updated and were very professional

Service

Very satisfied

Service

excellent service in all aspects

Service

Really happy with customer service

Service

My problem was dealt with very professionally

Service

Job done

Service

Great service

Service

My car had a through health,mot and excellant clean.

Service

Work was carried out as agreed and ahead of schedule (which could have been a problem if I had been busy). Also a good value service plan was offered.

Service

Every need was taken care of and I felt like a very valued customer

Service

All done without any questions or problems

Service

Had no problems whatsoever.All very good

Service

Made welcome on arrival and dealt with in a professional and courteous manner

Service

All done as expected

Service

No delays, hassle free

Service

You always do "what it says on the label"

Service

The whole process of booking an appointment, being able to wait while the work was done and collecting the car afterwards was smooth as silk. The staff were businesslike and courteous. The Covid safety arrangements were clear and adhered to.

Service

Completed service as asked and by 3pm. Cleaned car.

Service

Service done to time

Service

i cannot fault the service

Service

Mark Fisher made it his personal concern to manage the work to my car and keep me fully advised at all times.

Service

WILL AND THE TEAM HAVE DONE WELL

Service

Always professional and treated very well.

Service

Good all round experience.

Service

No issues

Service

Professional and competent without any fuss.

Service

Excellent service

Service

Very friendly service

Service

Having purchased my current vehicle from Chandler's, it is pleasing to see that the Service Dept also provides a high degree of professionalism in customer dealings.

Service

Great service

Service

Easy drive in, efficient and pleasant staff, well informed

Service

Quick check in. Car cleaned and ready at time promised.

Service

Good feedback, I liked the video of my car, and all completed on time.

Service

Easy to schedule and drop off the car. I was told it would take 90 minutes and that was achieved

Service

No problems

Service

Service visit carried out with professionalism and although a warranty part needed to be ordered, a loan car was supplied without any hesitation. Very impressed!

Service

Professional. Friendly. Not overly expensive. And they washed my car too

Service

Everything was done on time and the clean car ready for me when expected

Service

All the service folks are great Stephen and Lawrence v good and try to be fair at all times. Car failed MOT on wheel and they fixed it quick and car was immaculate when I got it back

Service

Staff friendly and work completed within time limit set

Service

Very well looked after, top quality customer service, in particular main reception staff really stand out.

Service

Nice people, couldn't be more helpful. Love the drive through facility.

Service

All reception staff friendly and helpful and a lovely atmosphere in the showroom. I never felt rushed during my time ordering my car and the handover

Sales

Alex was great, always on hand to answer any questions and if he didn't know the answer he found out and got back to me

Sales

Never felt pushy and was always so friendly and helpful in the branch. Great team.

Sales

Excellent. Very welcoming, clean environment, well laid out.

Sales

I was really satisfied with the experience. Matt was very knowledgeable on all the different options available to me. I felt i received a very fair package and the experience was great.

Sales

All questions answered and not pushy in any way

Sales

The salesperson and finance manager were both very professional, considerate, and made the journey stress free and enjoyable. The car was immaculately presented.

Sales

Delivery of the new car to Chandlers was quick, and the turnaround time very quick. New car was immaculate as expected. We had a very good experience.

Sales

The attention and service from Stuart Adsett and the staff at Chandlers Worthing was exemplary.

Sales

Collection was by appointment. Vehicle was ready on time & valeted to a high standard. All admin was smooth & well explained.

Sales

The Chandlers sales person was great - we spoke in terms that i was happy with and he kept me updated on all aspects of the deal. I specified the configuration & he sourced & managed the process. The handover was dramatic and my wife enjoyed that!